Worst service delivery

Absolutely appalling service. No follow through from the on set. After 2 weeks no machine as RICA not done (staff forgot). I cancelled at that point. Three weeks of promises to refund and today finding out that not processed by consultant either.

Crazy enough at the point of cancelling, the consultants resolution was to push the RICA through there and then, and I jump in my car and drive to their office to collect the machine.

Actually glad I did not get to process any transactions, as Id be far more out of pocket than I am now.

Took an hour of "customer care" agents ducking and diving today before I could be put through to a manager. Now we wait to follow company policy for payment. Between my calls and using the WHATTSAPP line Ive dealt with at least 8 ppl. Seams more like the usual big corporate stall and "firewalls". Company policy does not include keeping the customer happy.

Only company I know that can drop the ball before the deal even got to delivery of the hardware.

Good Luck if you decide to go with this company.