ME
Mario E

1 reviews | Active since Sept 2025

16 Sept 2025, 08:33

Worst service

Absolutely the worst service and onboarding team ...ive tried for 2 weeks now to get my machine to work calling every day and the short answer is it should work when you log out and back in got it to work for half a day and next day same problem...then back to the phone again, also no payout either....rather go for yoco machine

0
Replies (1)
iKhokha
iKhokha's reply16 Sept 2025, 08:57
Official
Hi Mario,

We're really sorry to hear about your frustrating experience, this is absolutely not the level of service we aim to provide. We understand how critical it is for your machine to work reliably, especially when it impacts your business and payouts.
We’re committed to resolving this promptly and consultant will be in touch shortly to investigate the issue and provide further assistance.

Kind Regards, 
The iKhokha Team.