AJ
Anastasha J
1 reviews | Active since Jun 2017
04 Mar 2025, 16:21
Worst service
This is the worst company. They do not get back to you to assist. Account has been active for months. All documents submitted. Now they blocked my account due to more paper work thats needed. This is after months of operating. My entire business has now stopped due to my account being blocked. Getting any assistance is almost impossible. Terrible place. I would recommend any other card machine than them
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Replies (1)
iKhokha's replyOfficial
05 Mar 2025, 07:40Hi Anastasha,
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating it can be to have your account blocked and not receive the necessary assistance in a timely manner. Please know that we are committed to resolving this issue as quickly as possible. We will escalate your case and review the situation to ensure it’s addressed properly. Your business is important to us, and we’re here to help get things back on track.
Thank you for your patience, and we will work to assist you as best as we can.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating it can be to have your account blocked and not receive the necessary assistance in a timely manner. Please know that we are committed to resolving this issue as quickly as possible. We will escalate your case and review the situation to ensure it’s addressed properly. Your business is important to us, and we’re here to help get things back on track.
Thank you for your patience, and we will work to assist you as best as we can.
Kind Regards,
The iKhokha Team.
iKhokha's reply05 Mar 2025, 07:40
Official
Hi Anastasha,
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating it can be to have your account blocked and not receive the necessary assistance in a timely manner. Please know that we are committed to resolving this issue as quickly as possible. We will escalate your case and review the situation to ensure it’s addressed properly. Your business is important to us, and we’re here to help get things back on track.
Thank you for your patience, and we will work to assist you as best as we can.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating it can be to have your account blocked and not receive the necessary assistance in a timely manner. Please know that we are committed to resolving this issue as quickly as possible. We will escalate your case and review the situation to ensure it’s addressed properly. Your business is important to us, and we’re here to help get things back on track.
Thank you for your patience, and we will work to assist you as best as we can.
Kind Regards,
The iKhokha Team.