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keith B

1 reviews | Active since Dec 2018

31 Jan 2024, 07:40

Worse service iKhokha and Tazlynn Driman and Onboarding Team

What a nightmare trying to activate my machine with Ikhokha and a lady by the name of Tazlynn Driman, met all the required requirements for a Sole Prop and daily i get asked for new additional requested i am a sole prop/side hustle i dont have signage...where the hell do i get pictures of signage and trading place. Bought the machine 17 January and i was told 48 hours it will be activated..its been a nightmare with over 15 calls to get help and not even a single call back t explain the process...i have made sales but funds not reflecting cause of the questions that get asked daily.... sick and tired should have gone with Yoco my partner who bought a Yoco machine on the same day with me doing the same thing is trading within 3 days of getting a machine....should have listened.... why so much red tape..refer to your welcome pack..at no point did you mention signage for unregistered side business you are the worst...

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Replies (3)
iKhokha
iKhokha's reply31 Jan 2024, 09:10
Official
Hi Keith, we are sorry to hear that your experience was anything less than excellent. We have followed up on your application and will revert to you soon.
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keith B's update31 Jan 2024, 10:01
Reviewer Update
Wow now your onboarding lady Tazlyn Driman is requesting photos of the stoxk in I am selling after explaining that I sell
Meat and I work full time…my account is blocked with no access to my funds and she is requesting photos of meat this is a comedy show
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keith B's update31 Jan 2024, 10:04
Reviewer Update
I don’t have money to stock up the transactions I made you have not released my funds as you temporarily gave me pre authorisation to use the machine