Why I stopped using Ikokha

We have had a Ikhoka shaker which we use on weekends. We started having issues and Ikhoka said they would send a new sim card. We recieved the card and still had issues so called in again. The lady that assisted us last week was supposed to call back and never did. I sent email and did not get a response so today we called in again and was advised we had to buy a new machine as there is no other option available. So quite simply spend R1500 on a new machine or stop using Ikhoka.