ES
Emmah S
1 reviews | Active since Jun 2023
24 Nov 2025, 13:20
Waiting for my clients funds
Worst service ever My clients will wait for me to get money then after go to stock for them I wouldn’t recommend iKhokha to anyone
Helpful (0)
Replies (7)0
Replies (7)
iKhokha's replyOfficial
24 Nov 2025, 13:39Hi Emma,
We understand your frustration apologies for the inconvenience. As you are aware the delay is due to a transaction that was flagged by our acquiring bank. As part of our standard compliance and verification checks under FICA and international card scheme regulations.
Your documents have been received, and our team is currently investigating the matter further. We truly appreciate your patience and assure you that we are working to resolve this as quickly as possible.
Kind Regards, The iKhokha Team
We understand your frustration apologies for the inconvenience. As you are aware the delay is due to a transaction that was flagged by our acquiring bank. As part of our standard compliance and verification checks under FICA and international card scheme regulations.
Your documents have been received, and our team is currently investigating the matter further. We truly appreciate your patience and assure you that we are working to resolve this as quickly as possible.
Kind Regards, The iKhokha Team
iKhokha's reply24 Nov 2025, 13:39
Official
Hi Emma,
We understand your frustration apologies for the inconvenience. As you are aware the delay is due to a transaction that was flagged by our acquiring bank. As part of our standard compliance and verification checks under FICA and international card scheme regulations.
Your documents have been received, and our team is currently investigating the matter further. We truly appreciate your patience and assure you that we are working to resolve this as quickly as possible.
Kind Regards, The iKhokha Team
We understand your frustration apologies for the inconvenience. As you are aware the delay is due to a transaction that was flagged by our acquiring bank. As part of our standard compliance and verification checks under FICA and international card scheme regulations.
Your documents have been received, and our team is currently investigating the matter further. We truly appreciate your patience and assure you that we are working to resolve this as quickly as possible.
Kind Regards, The iKhokha Team
ES
Emmah S's updateReviewer Update
24 Nov 2025, 14:12When will you resolve this. ? Can my client continue in Making payments or not ?
ES
Emmah S's update24 Nov 2025, 14:12
Reviewer Update
When will you resolve this. ? Can my client continue in Making payments or not ?
ES
Emmah S's updateReviewer Update
24 Nov 2025, 14:12Why didn’t you call the client ? Now they call me non stop. What’s happening really 🤔
ES
Emmah S's update24 Nov 2025, 14:12
Reviewer Update
Why didn’t you call the client ? Now they call me non stop. What’s happening really 🤔
ES
Emmah S's updateReviewer Update
24 Nov 2025, 14:13They want their things I can’t wait For you guys to investigate
Call the person who made payment
Call the person who made payment
ES
Emmah S's update24 Nov 2025, 14:13
Reviewer Update
They want their things I can’t wait For you guys to investigate
Call the person who made payment
Call the person who made payment
ES
Emmah S's updateReviewer Update
25 Nov 2025, 20:30I’m still waiting kindly please fix this
I can’t be waiting
My clients needs their parcels. Where do you think I get money from ? Now my clients call me non stop they need their things. Release the money. If there is suspicious money
You should have retuned it. Now my business is stuck
I can’t be waiting
My clients needs their parcels. Where do you think I get money from ? Now my clients call me non stop they need their things. Release the money. If there is suspicious money
You should have retuned it. Now my business is stuck
ES
Emmah S's update25 Nov 2025, 20:30
Reviewer Update
I’m still waiting kindly please fix this
I can’t be waiting
My clients needs their parcels. Where do you think I get money from ? Now my clients call me non stop they need their things. Release the money. If there is suspicious money
You should have retuned it. Now my business is stuck
I can’t be waiting
My clients needs their parcels. Where do you think I get money from ? Now my clients call me non stop they need their things. Release the money. If there is suspicious money
You should have retuned it. Now my business is stuck
ES
Emmah S's updateReviewer Update
25 Nov 2025, 20:33I should wait for you to investigate while my clients waiting and insulting me everyday ?? No!!
ES
Emmah S's update25 Nov 2025, 20:33
Reviewer Update
I should wait for you to investigate while my clients waiting and insulting me everyday ?? No!!
iKhokha's replyOfficial
26 Nov 2025, 13:41Hi Emmah,
Our Risk and Compliance team has been in contact via email.
We truly appreciate your patience, understanding, and your continued partnership as a valued iKhokha merchant.
Kind Regards, The iKhokha Team
Our Risk and Compliance team has been in contact via email.
We truly appreciate your patience, understanding, and your continued partnership as a valued iKhokha merchant.
Kind Regards, The iKhokha Team
iKhokha's reply26 Nov 2025, 13:41
Official
Hi Emmah,
Our Risk and Compliance team has been in contact via email.
We truly appreciate your patience, understanding, and your continued partnership as a valued iKhokha merchant.
Kind Regards, The iKhokha Team
Our Risk and Compliance team has been in contact via email.
We truly appreciate your patience, understanding, and your continued partnership as a valued iKhokha merchant.
Kind Regards, The iKhokha Team