KK
Khatija K

1 reviews | Active since Feb 2021

28 Sept 2021, 12:56

Utterly disappointed and frustrated with Ikhokha.

I made a great loss by purchasing an ikhokha machine this year. Absolutely disappointed with everything about it. I purchased it in Feb and since then had immense problems.

The machine freezes, network issues, buttons freeze and the list can go on. It does not even have an auto update feature!

I paid about R3000 with so much of hope of saving money not realising I will be wasting my money. Lost R3000 by purchasing an ikhokha machine.

I also lost many sales as at times when I tried to use the machine it didnt work and sales got lost.

I was denied a refund. I will no longer be using my machine as it does not work or only jams.

Utterly disappointed and frustrated with Ikhokha.

0
Replies (1)
iKhokha
iKhokha's reply28 Sept 2021, 14:32
Official
Hi Khatija.  Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.

Kind Regards, 
The iKhokha Team