IM
Irfaan M
1 reviews | Active since Apr 2023
25 Apr 2023, 14:56
Users
I bought a device from ikhokha returned the device to them within a week the guys never contacted me up till today regarding my refund after calling them and emailing them I was told my funds will be paid in 7 to 21 days and it's just over 30 days still no money or answer from ikhokha as to when payment will be made
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Replies (3)
iKhokha's replyOfficial
25 Apr 2023, 15:42Hi Irfaan, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We will follow up with the team regarding your funds and will be in contact with you to assist as soon as possible.
Best regards,
iKhokha's reply25 Apr 2023, 15:42
Official
Hi Irfaan, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We will follow up with the team regarding your funds and will be in contact with you to assist as soon as possible.
Best regards,
iKhokha's replyOfficial
25 Apr 2023, 16:22Hi Irfaan, thank you for taking our call, as our agent confirmed your refund has been logged and will be processed tomorrow 26/04/2023. Refunds take 1-7 working days to reflect in your account, please expect a delay due to the upcoming public holidays.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
Best regards,
iKhokha's reply25 Apr 2023, 16:22
Official
Hi Irfaan, thank you for taking our call, as our agent confirmed your refund has been logged and will be processed tomorrow 26/04/2023. Refunds take 1-7 working days to reflect in your account, please expect a delay due to the upcoming public holidays.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
Best regards,
IM
Irfaan M's updateReviewer Update
25 Apr 2023, 17:03Honestly speaking you guys never contacted me I contacted you more then four times and I've been waiting for more then 7 days like I said I'm waiting just over 30 days thanks no agent confirmed payment nokwazi is not available to assist that's what the agent I spoke to told me today
IM
Irfaan M's update25 Apr 2023, 17:03
Reviewer Update
Honestly speaking you guys never contacted me I contacted you more then four times and I've been waiting for more then 7 days like I said I'm waiting just over 30 days thanks no agent confirmed payment nokwazi is not available to assist that's what the agent I spoke to told me today