BS
Burgert S
1 reviews | Active since Jul 2011
20 Aug 2024, 16:28
Useless service. Not recommended service provider.
This place is really taking their customers for a joke. Transactions done on the 8th of August 2024 and "paid" 10th of August 2024 still does not reflect on my account. This has already been escalated and still nothing has been done and no one follows up with you. Quick and easy to take their fees but when the fault is on their side you should sit back and wait for your hard earned money. I think its best to open a case of theft at the police services.
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
20 Aug 2024, 16:55Hi Burgert,
We apologise for the frustration and inconvenience you've experienced. This is not the level of service we aim to provide. Please rest assured that we are prioritizing this issue. We have escalated your details to our team, and they will be in touch with you as soon as possible.
Kind regards,
iKhokha team
We apologise for the frustration and inconvenience you've experienced. This is not the level of service we aim to provide. Please rest assured that we are prioritizing this issue. We have escalated your details to our team, and they will be in touch with you as soon as possible.
Kind regards,
iKhokha team
iKhokha's reply20 Aug 2024, 16:55
Official
Hi Burgert,
We apologise for the frustration and inconvenience you've experienced. This is not the level of service we aim to provide. Please rest assured that we are prioritizing this issue. We have escalated your details to our team, and they will be in touch with you as soon as possible.
Kind regards,
iKhokha team
We apologise for the frustration and inconvenience you've experienced. This is not the level of service we aim to provide. Please rest assured that we are prioritizing this issue. We have escalated your details to our team, and they will be in touch with you as soon as possible.
Kind regards,
iKhokha team
BS
Burgert S's updateReviewer Update
20 Aug 2024, 17:08These reply's looks like the are automized. Do not believe them. It is just my opinion but I would really think twice before joining this service provider.
BS
Burgert S's update20 Aug 2024, 17:08
Reviewer Update
These reply's looks like the are automized. Do not believe them. It is just my opinion but I would really think twice before joining this service provider.
BS
Burgert S's updateReviewer Update
23 Aug 2024, 09:12Still no call received and the issue still not resolved.
BS
Burgert S's update23 Aug 2024, 09:12
Reviewer Update
Still no call received and the issue still not resolved.