SM
Sihle M

1 reviews | Active since Feb 2017

09 Feb 2017, 12:51

Useless ikhokha card machine

<p>I bought a iKhokha card machine. Upon trying to use it for the first time, some of keys were not functioning,. I was told i could not get a refund as i had hade it for more than 7 daiys. i lost out on alot of business. Please beware of the iKhokha machines as they are not entirely reliable. please have a plan B.</p>

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Replies (2)
iKhokha
iKhokha's reply27 Feb 2019, 21:46
Official
Hi Sihle, 

Our apologies for our unacceptably delayed response as well as the frustration that you experienced with your iKhokha machine.  We would like to turn this experience you've had with iKhokha around. We are 100% committed to making our merchants happy and resolving any issues you may have had historically. 
Please can you send us your contact number or email address so that our support team can get in touch first thing in the morning. We really hope that we can improve your experience with iKhokha. 

Our sincere apologies,
The iKhokha Team
iKhokha
iKhokha's reply27 Feb 2019, 21:47
Official
Hi Sihle, 

Our apologies for our unacceptably delayed response as well as the frustration that you experienced with your iKhokha machine.  We would like to turn this experience you've had with iKhokha around. We are 100% committed to making our merchants happy and resolving any issues you may have had historically. 

Please can you send us your contact number or email address so that our support team can get in touch first thing in the morning. We really hope that we can improve your experience with iKhokha. 

Our sincere apologies,
The iKhokha Team