CW
Chris W
1 reviews | Active since Nov 2012
07 Nov 2025, 11:35
Useless accounting and support
On my invoice it says 7 * R2.17 is R8.48 when it is actually R15.19 - Now my books don't balance - I have raised the matter 3 times with them and waited 3 days for a corrected invoice but they don't seem interested. I have now changed to a different provider and would not recommecd iKhokha to anyone.
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iKhokha's replyOfficial
07 Nov 2025, 14:12Hi Chris Williamson
We take all feedback seriously and are concerned by your negative comments, as our goal is always to deliver high-quality service.
We apologize for any disruption or inconvenience. To properly address the concerns you raised, we have requested that the agent who assisted you previously contact you directly to investigate and resolve the issue as quickly as possible.
Kind Regards, The iKhokha Team
We take all feedback seriously and are concerned by your negative comments, as our goal is always to deliver high-quality service.
We apologize for any disruption or inconvenience. To properly address the concerns you raised, we have requested that the agent who assisted you previously contact you directly to investigate and resolve the issue as quickly as possible.
Kind Regards, The iKhokha Team
iKhokha's reply07 Nov 2025, 14:12
Official
Hi Chris Williamson
We take all feedback seriously and are concerned by your negative comments, as our goal is always to deliver high-quality service.
We apologize for any disruption or inconvenience. To properly address the concerns you raised, we have requested that the agent who assisted you previously contact you directly to investigate and resolve the issue as quickly as possible.
Kind Regards, The iKhokha Team
We take all feedback seriously and are concerned by your negative comments, as our goal is always to deliver high-quality service.
We apologize for any disruption or inconvenience. To properly address the concerns you raised, we have requested that the agent who assisted you previously contact you directly to investigate and resolve the issue as quickly as possible.
Kind Regards, The iKhokha Team