SV
S V
1 reviews | Active since Feb 2024
05 Aug 2024, 10:00
USELESS
I have sent countless emails to different personell, and still my account is not verified. Meaning I cannot receive any of the funds that have transacted on the ikhoka machine.
I then asked them to cancel everything and reverse the payments. Nothing happens.
I also insisted I already sent emails on the 17th, which I have proof for, but the call center agent didn't believe me. Very *********** to think a customer is lying is they have proof. You could have asked me for the email i sent, I would gladly forward it.
I want to cancel the account, reverse the transactions that occured, and I will be returning the ikhoka machine.
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iKhokha's replyOfficial
05 Aug 2024, 11:04Hi S Vd, thank you for reaching out. We apologize for the issues you've faced with completing your profile and settling transactions. We have checked and can confirm that your profile was FICA approved this morning. You will receive your first settlement within 24-48 hours. Please do not hesitate to reach out should you require any other assistance.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply05 Aug 2024, 11:04
Official
Hi S Vd, thank you for reaching out. We apologize for the issues you've faced with completing your profile and settling transactions. We have checked and can confirm that your profile was FICA approved this morning. You will receive your first settlement within 24-48 hours. Please do not hesitate to reach out should you require any other assistance.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team