UNRELIABLE

I have a card machine with iKhokha. ikhokha blocked a transaction that was made through my card machine and now they refused to return the funds to the client who made payment. Mohammed is the one that initially flagged the transaction. He is unreachable even after he said the funds will be returned back to the client. Now we have another agent who is named Shalin who also continuously gives us false information about the refund. This has been going on for over a month and my business is on hold because of this company.