K
Khensani
1 reviews | Active since Feb 2023
08 May 2025, 11:42
Unhappy customer
Ikhokha is not faithful to their customers. We supposed to get our profit that we made during our sale but Ikhokha doesn't give us our all profit. We sell products such as Airtime,DSTV, vouchers and electricity and we get certain percentage that will be added in the machine every first week of the month but Ikhokha doesn't give us our all earned profit. For example when your profit is R1000 Ikhokha will only give you R700 which is wrong. Ikhokha is reaping us our well earned profit. I'm not happy at all about this😡😡😡
Helpful (0)
Replies (1)0
Replies (1)
iKhokha's replyOfficial
08 May 2025, 12:11Hi Khensani, Thank you for sharing your feedback with us. We sincerely apologize that your experience has been less than satisfactory. We truly value all feedback we receive as it helps us to identify areas for improvement. Please be assured that we will ensure your comments are directed to the appropriate teams so that they can be reviewed and used to enhance our services in the future. We appreciate you bringing this to our attention.
iKhokha's reply08 May 2025, 12:11
Official
Hi Khensani, Thank you for sharing your feedback with us. We sincerely apologize that your experience has been less than satisfactory. We truly value all feedback we receive as it helps us to identify areas for improvement. Please be assured that we will ensure your comments are directed to the appropriate teams so that they can be reviewed and used to enhance our services in the future. We appreciate you bringing this to our attention.