Unhappy client

I am extremely disappointed with the service I’ve received from Ikokah. It has been over a month since I submitted all the required documents and information for my business, Hub Solution, yet my payment links are still not activated on the app.

Despite multiple follow-ups, I have received no updates, no timelines, and no responses from the support team. As a business owner, this delay is affecting my operations and customer payments, and the lack of communication is unacceptable.

I expected a far more professional and efficient service. I truly hope Ikokah can urgently assist and resolve this matter, as this experience has left me very unhappy and frustrated.