Unauthorised splits payout

Good day iKhokha Team,

I am writing this email very frustrated from Reetheshoeaholic

I do not understand why I am receiving my payouts in halves. What is the reason for this? I am honestly unhappy with your service. We work hard to sell our products, only for you to pay us half by half.

I am even considering changing my Speed Point. It is no longer doing what was promised. I have been with iKhokha for 4 years, we have two stores in total using ur services but recently your service has been extremely poor – delayed payouts and split payments.

This is not what I signed up for. We have bills to pay, stock to restock, and workers to pay. This inconvenience is not working in our favour at all. It’s like your doing me a favour with my own money , I am really get ****** here daylight.

I kindly request an urgent explanation for: 1. Why my payouts are being split 2. When my full outstanding payout will be settled 3. How this will be prevented in the future

My business depends on this income. Please resolve this matter urgently.

The consultant who called me kept on laughing, making me look stupid . He can’t even calculate my payouts, he kept giving me rude answers .As I’m speaking I still haven’t received my full payout, only half Received again.

I’m cancelling this service , I’ll go to yoco .