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petro.rossouw petro.rossouw
1 reviews | Active since Jul 2017
29 May 2020, 18:00
Unacceptable service
We have attempted to get someone from this company to help us since beginning May 2020. The only responce is forever that they have sent an email to cash advance department to phone back. Not a single phone Call or at least an acknowledgement that they will respond in due course. Unacceptable service. Contact detail : Faan Rossouw Cell : *** Email : ***
Helpful (0)
Replies (4)0
Replies (4)
iKhokha's replyOfficial
29 May 2020, 18:11Hi Petro and Faan, Sash here. We want to apologize for the experience you have had with us and want to turn this around for you. We will have the team contact you as soon as possible to have this matter resolved. Kind regards Sash.
iKhokha's reply29 May 2020, 18:11
Official
Hi Petro and Faan, Sash here. We want to apologize for the experience you have had with us and want to turn this around for you. We will have the team contact you as soon as possible to have this matter resolved. Kind regards Sash.
iKhokha's replyOfficial
30 May 2020, 11:01Hi Petro, thank you for your patience. The cash advance team has been in contact with Faan and has assisted him. We once again apologize for any inconvenience caused. Kind regards, Sash.
iKhokha's reply30 May 2020, 11:01
Official
Hi Petro, thank you for your patience. The cash advance team has been in contact with Faan and has assisted him. We once again apologize for any inconvenience caused. Kind regards, Sash.
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petro.rossouw petro.rossouw's updateReviewer Update
30 May 2020, 16:00Nobody phoned Faan yet. Someone is not honest that claim to have done so. We are reliant on your urgent responce for our business to be able to continue servicing the current advance. Please phone *** Faan Rossouw
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petro.rossouw petro.rossouw's update30 May 2020, 16:00
Reviewer Update
Nobody phoned Faan yet. Someone is not honest that claim to have done so. We are reliant on your urgent responce for our business to be able to continue servicing the current advance. Please phone *** Faan Rossouw
iKhokha's replyOfficial
30 May 2020, 18:00Hi Petro, we do apologize for the confusion. I had contacted Faan this morning who confirmed that he was contacted by our cash advance team already. Faan unfortunately does not qualify for a cash advance at this stage but as we have mentioned to him, we will contact him with future offers. Kind regards, Sash.
iKhokha's reply30 May 2020, 18:00
Official
Hi Petro, we do apologize for the confusion. I had contacted Faan this morning who confirmed that he was contacted by our cash advance team already. Faan unfortunately does not qualify for a cash advance at this stage but as we have mentioned to him, we will contact him with future offers. Kind regards, Sash.