BV
Brent V
1 reviews | Active since Aug 2026
21 Aug 2026, 09:31
Totally unsatisfied
Absolutely disgusted by the run around with no end in sight
Helpful (0)
Replies (5)0
Replies (5)
iKhokha's replyOfficial
21 Aug 2026, 09:43Hi Brent,
We sincerely apologise for the frustration and inconvenience caused. We understand how upsetting it is to feel like you’re being given the runaround. Please note that your account is currently undergoing a routine administrative review. Your query has been escalated to the relevant department for further assessment, and you will be contacted with feedback before close of business today. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
We sincerely apologise for the frustration and inconvenience caused. We understand how upsetting it is to feel like you’re being given the runaround. Please note that your account is currently undergoing a routine administrative review. Your query has been escalated to the relevant department for further assessment, and you will be contacted with feedback before close of business today. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
iKhokha's reply21 Aug 2026, 09:43
Official
Hi Brent,
We sincerely apologise for the frustration and inconvenience caused. We understand how upsetting it is to feel like you’re being given the runaround. Please note that your account is currently undergoing a routine administrative review. Your query has been escalated to the relevant department for further assessment, and you will be contacted with feedback before close of business today. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
We sincerely apologise for the frustration and inconvenience caused. We understand how upsetting it is to feel like you’re being given the runaround. Please note that your account is currently undergoing a routine administrative review. Your query has been escalated to the relevant department for further assessment, and you will be contacted with feedback before close of business today. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
BV
Brent V's updateReviewer Update
21 Aug 2026, 09:56Im not being funny but this response has been given before. You are with holding a client funds, refuse to reverse it back to him, require documentation which is not even possible to get after my client has called his bank and requested it and FNB has no idea what you guys are talking about. I want this resolved. Worst business decision I've made was to use your service. And this is after I was told that there would be no issues once the fica registration is done.
BV
Brent V's update21 Aug 2026, 09:56
Reviewer Update
Im not being funny but this response has been given before. You are with holding a client funds, refuse to reverse it back to him, require documentation which is not even possible to get after my client has called his bank and requested it and FNB has no idea what you guys are talking about. I want this resolved. Worst business decision I've made was to use your service. And this is after I was told that there would be no issues once the fica registration is done.
iKhokha's replyOfficial
21 Aug 2026, 11:57Hi Brent,
We sincerely apologize for the continued frustration and inconvenience this situation has caused. We have escalated your query to the relevant department for further investigation and have highlighted your concerns regarding the outstanding funds and documentation. We will ensure that your feedback is addressed and that you receive further communication as soon as possible.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the continued frustration and inconvenience this situation has caused. We have escalated your query to the relevant department for further investigation and have highlighted your concerns regarding the outstanding funds and documentation. We will ensure that your feedback is addressed and that you receive further communication as soon as possible.
Kind Regards,
The iKhokha Team.
iKhokha's reply21 Aug 2026, 11:57
Official
Hi Brent,
We sincerely apologize for the continued frustration and inconvenience this situation has caused. We have escalated your query to the relevant department for further investigation and have highlighted your concerns regarding the outstanding funds and documentation. We will ensure that your feedback is addressed and that you receive further communication as soon as possible.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the continued frustration and inconvenience this situation has caused. We have escalated your query to the relevant department for further investigation and have highlighted your concerns regarding the outstanding funds and documentation. We will ensure that your feedback is addressed and that you receive further communication as soon as possible.
Kind Regards,
The iKhokha Team.
BV
Brent V's updateReviewer Update
21 Aug 2026, 12:18I have received feedback and will watch closely thank you
BV
Brent V's update21 Aug 2026, 12:18
Reviewer Update
I have received feedback and will watch closely thank you
iKhokha's replyOfficial
21 Aug 2026, 14:16Noted, and you're welcome.
Thank you for contacting iKhokha.
Thank you for contacting iKhokha.
iKhokha's reply21 Aug 2026, 14:16
Official
Noted, and you're welcome.
Thank you for contacting iKhokha.
Thank you for contacting iKhokha.