Took long to get the machine activated and had to send follow ups

Hi Thabiso,

We would like to apologize for the inconvenience you have experienced due to the delay in activating your iKhokha card machine and the need for follow-ups. 

Please rest assured that we take this matter seriously and it is not the level of service we strive to provide, we have escalated your concerns to the relevant persons here at iKhokha.

Kind Regards, 
The iKhokha Team.