JL
Jane L

1 reviews | Active since Feb 2018

07 Jan 2025, 12:27

Thanks to one of your consultant Mr Mohammed from the Activation team he made my experience with ikhokha wonderful

Thanks to one of your consultant Mr Mohammed from the Activation team he made my experience with ikhokha wonderful. He made everything easier for me to understand. He was very patient with me and took me through everything step by step patiently so. My only complaint is that ikhokha tool long to get back to me for activating my card payments. They take long to get back.

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Replies (1)
iKhokha
iKhokha's reply07 Jan 2025, 12:54
Official
Hi Jane. Thank you for your feedback! We're so glad to hear that Mohammed made your experience smooth and easy. We'll definitely let him know about your kind words. We’re sorry about the delay in activating your card payments. We know how frustrating that can be and are improving our response times. Feel free to reach out if you need further assistance—we’re here to help!

Kind Regards,
The iKhokha Team