LP
Lizette P
1 reviews | Active since Aug 2021
30 Aug 2024, 09:14
Terrible service from iKhokha
Terrible service from iKhokha. I've been trying to get my card machine linked since Tuesday. I sent 2 emails to follow up. I talked to 2 (Philile and Nehkeshni) other people asking for feedback and received none. Courtney was the only person willing to assist me after I had to phone again. Would not recommend iKhokha
Helpful (0)
Replies (1)0
Replies (1)
iKhokha's replyOfficial
30 Aug 2024, 09:52Hi Lizette,
We apologize for the delay in setting up your card machine and for the difficulties you've encountered. We understand your frustration with the service and the lack of response from our team. We strive to provide timely and effective support, and we're sorry that this wasn’t your experience. We appreciate your feedback and will ensure it is addressed to make necessary improvements.
Kind Regards,
The iKhokha Team.
We apologize for the delay in setting up your card machine and for the difficulties you've encountered. We understand your frustration with the service and the lack of response from our team. We strive to provide timely and effective support, and we're sorry that this wasn’t your experience. We appreciate your feedback and will ensure it is addressed to make necessary improvements.
Kind Regards,
The iKhokha Team.
iKhokha's reply30 Aug 2024, 09:52
Official
Hi Lizette,
We apologize for the delay in setting up your card machine and for the difficulties you've encountered. We understand your frustration with the service and the lack of response from our team. We strive to provide timely and effective support, and we're sorry that this wasn’t your experience. We appreciate your feedback and will ensure it is addressed to make necessary improvements.
Kind Regards,
The iKhokha Team.
We apologize for the delay in setting up your card machine and for the difficulties you've encountered. We understand your frustration with the service and the lack of response from our team. We strive to provide timely and effective support, and we're sorry that this wasn’t your experience. We appreciate your feedback and will ensure it is addressed to make necessary improvements.
Kind Regards,
The iKhokha Team.