SN
Sandy N
1 reviews | Active since Jan 2026
07 Jan 2026, 14:24
Terrible Service
I was assisted by the agent Marcel, what a terrible experience it has been. I'd advice anyone not to consider iKhokha the service is extremely terrible. I bought the machine December 15 to this day the machine is not operational. I've been promised to be called with no one calling. My business is suffering because of iKhokha team. From the sales agent to customer service they're terreble in business.
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iKhokha's replyOfficial
07 Jan 2026, 14:33Hi Sandy,
Thank you for reaching out and we’re truly sorry for the frustration and inconvenience you’ve experienced. This is definitely not the level of service we aim to provide, and we understand how serious it is when your business is affected. Please accept our sincere apologies for the delays and lack of follow-up. Kindly rest assured that we are treating this matter as urgent and are actively working to assist with the activation of your card machine as soon as possible.
Kind Regards,
The iKhokha Team.
Thank you for reaching out and we’re truly sorry for the frustration and inconvenience you’ve experienced. This is definitely not the level of service we aim to provide, and we understand how serious it is when your business is affected. Please accept our sincere apologies for the delays and lack of follow-up. Kindly rest assured that we are treating this matter as urgent and are actively working to assist with the activation of your card machine as soon as possible.
Kind Regards,
The iKhokha Team.
iKhokha's reply07 Jan 2026, 14:33
Official
Hi Sandy,
Thank you for reaching out and we’re truly sorry for the frustration and inconvenience you’ve experienced. This is definitely not the level of service we aim to provide, and we understand how serious it is when your business is affected. Please accept our sincere apologies for the delays and lack of follow-up. Kindly rest assured that we are treating this matter as urgent and are actively working to assist with the activation of your card machine as soon as possible.
Kind Regards,
The iKhokha Team.
Thank you for reaching out and we’re truly sorry for the frustration and inconvenience you’ve experienced. This is definitely not the level of service we aim to provide, and we understand how serious it is when your business is affected. Please accept our sincere apologies for the delays and lack of follow-up. Kindly rest assured that we are treating this matter as urgent and are actively working to assist with the activation of your card machine as soon as possible.
Kind Regards,
The iKhokha Team.