LO
Lyle O
1 reviews | Active since Jun 2023
24 Oct 2024, 08:09
Terrible Service
I signed up with Ikhokha when I should've proceeded with Yoco instead. The service is not that great. I have been advised that FICA is outstanding when I sent through each and everything requested and did the selfie on the App. I was still in the process of setting up my website and business and now I am currently up and running whereby the funds are not settling to my account due to this issue. I requested assistance from support, who then referred me to onboarding who has not provided any feedback.
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iKhokha's replyOfficial
24 Oct 2024, 08:41Hi Lyle,
We sincerely apologize for the inconvenience you've experienced with our service. Your feedback is incredibly important to us, and we understand how frustrating these delays can be. FICA compliance is essential for ensuring security, but we want to make this process as smooth as possible for you.
Let us investigate this further, and our team will reach out to you shortly to resolve the issue.
Kind Regards,
The iKhokha Team
We sincerely apologize for the inconvenience you've experienced with our service. Your feedback is incredibly important to us, and we understand how frustrating these delays can be. FICA compliance is essential for ensuring security, but we want to make this process as smooth as possible for you.
Let us investigate this further, and our team will reach out to you shortly to resolve the issue.
Kind Regards,
The iKhokha Team
iKhokha's reply24 Oct 2024, 08:41
Official
Hi Lyle,
We sincerely apologize for the inconvenience you've experienced with our service. Your feedback is incredibly important to us, and we understand how frustrating these delays can be. FICA compliance is essential for ensuring security, but we want to make this process as smooth as possible for you.
Let us investigate this further, and our team will reach out to you shortly to resolve the issue.
Kind Regards,
The iKhokha Team
We sincerely apologize for the inconvenience you've experienced with our service. Your feedback is incredibly important to us, and we understand how frustrating these delays can be. FICA compliance is essential for ensuring security, but we want to make this process as smooth as possible for you.
Let us investigate this further, and our team will reach out to you shortly to resolve the issue.
Kind Regards,
The iKhokha Team