HN
Huzayfah N
1 reviews | Active since Feb 2021
11 Jul 2024, 08:15
Terrible service and reliability from ikhokha
Multiple delays in settling card transactions...a problem that affects our cash flow. It's understandable if it happens once in forever but every few weeks we experience the same problem. No positive feedback as well. Just get told technicians are trying to sort the problem out...terrible service useless support
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iKhokha's replyOfficial
11 Jul 2024, 09:16Hi Huzayfah. We deeply apologize for the inconvenience caused by the multiple delays in settling card transactions. We understand how critical cash flow is for your business, and it is unacceptable that this issue has occurred repeatedly. Your feedback is very important to us, and we are committed to resolving this matter as quickly as possible.
We will escalate this issue to ensure that it receives the urgent attention it deserves, and we will keep you updated with real progress. Thank you for your patience, and we sincerely apologize for the poor service you have experienced.
Kind Regards,
The iKhokha Team
We will escalate this issue to ensure that it receives the urgent attention it deserves, and we will keep you updated with real progress. Thank you for your patience, and we sincerely apologize for the poor service you have experienced.
Kind Regards,
The iKhokha Team
iKhokha's reply11 Jul 2024, 09:16
Official
Hi Huzayfah. We deeply apologize for the inconvenience caused by the multiple delays in settling card transactions. We understand how critical cash flow is for your business, and it is unacceptable that this issue has occurred repeatedly. Your feedback is very important to us, and we are committed to resolving this matter as quickly as possible.
We will escalate this issue to ensure that it receives the urgent attention it deserves, and we will keep you updated with real progress. Thank you for your patience, and we sincerely apologize for the poor service you have experienced.
Kind Regards,
The iKhokha Team
We will escalate this issue to ensure that it receives the urgent attention it deserves, and we will keep you updated with real progress. Thank you for your patience, and we sincerely apologize for the poor service you have experienced.
Kind Regards,
The iKhokha Team