Tasleem Restored My Faith in Ikhoka!

I purchased a card machine from Ikhoka back in April, but unfortunately, the salesperson I dealt with at the time was unhelpful, and I couldn’t get any further assistance. Frustrated, I even shared my negative experience on social media, as my trust in the company had completely diminished.

However, my experience recently has been completely turned around thanks to Tasleem from customer service/sales. She called me three days ago regarding a new machine, and I shared my dissatisfaction with the company. Tasleem listened carefully, took my details, and assured me that she would help resolve the issue and restore my faith in Ikhoka.

I am thrilled to say that I have just received my card machine, and I couldn’t be happier! My business can now run much smoother. Tasleem kept me updated throughout the process, sent me tracking information, and her sweet, reassuring voice and excellent customer service made a huge difference.

As a call center manager, I can confidently say that Tasleem is exactly the type of person companies need on their teams - a true asset. I hope she receives the recognition she deserves, and I wish her every success in the company.

Thank you so much, Tasleem, for your outstanding service!