CB
Chantel B
1 reviews | Active since Nov 2018
14 Oct 2025, 12:13
Swiping on ikhokha card machine
At the moment im very disappointed in ikhokha ots been a week that my problem is not resolved i keep on telling the consultant that i have a problem with the swiping and that my insert and tapping is working 100% but she keeps on giving me steps that does resolve my issue regarding the swiping on the card machine
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iKhokha's replyOfficial
14 Oct 2025, 12:46Hi Chantel. We’re truly sorry to hear about your experience and the inconvenience caused by the unresolved swiping issue. We completely understand how frustrating this must be, especially since your insert and tap functions are working correctly. Please rest assured that this is not the level of service we aim to provide.
We will be in contact with you to assist with the issue. We appreciate your patience and the opportunity to make this right.
Kind Regards,
The iKhokha Team
We will be in contact with you to assist with the issue. We appreciate your patience and the opportunity to make this right.
Kind Regards,
The iKhokha Team
iKhokha's reply14 Oct 2025, 12:46
Official
Hi Chantel. We’re truly sorry to hear about your experience and the inconvenience caused by the unresolved swiping issue. We completely understand how frustrating this must be, especially since your insert and tap functions are working correctly. Please rest assured that this is not the level of service we aim to provide.
We will be in contact with you to assist with the issue. We appreciate your patience and the opportunity to make this right.
Kind Regards,
The iKhokha Team
We will be in contact with you to assist with the issue. We appreciate your patience and the opportunity to make this right.
Kind Regards,
The iKhokha Team