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Sheridan C
1 reviews | Active since Sept 2016
31 May 2025, 12:10
Stay away from Ikhoka
Loosing clients because of inefficiency and **************.. my client paid my business but they don't want to release my money even if I sent all requited documents. Still a long way for SMEs to thrive .. we are always suspects!!
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Replies (2)
iKhokha's replyOfficial
31 May 2025, 12:36Hi Sheridan,
Thank you for your feedback. We truly understand your frustration and the impact this situation has had on your business. Please note that we follow strict compliance and regulatory processes to protect both merchants and customers. In this case, we requested specific documentation which has not yet been fully provided. We remain committed to supporting small businesses, but it’s essential that we all adhere to the agreed terms and compliance measures in place.
Kind Regards, The iKhokha Team
Thank you for your feedback. We truly understand your frustration and the impact this situation has had on your business. Please note that we follow strict compliance and regulatory processes to protect both merchants and customers. In this case, we requested specific documentation which has not yet been fully provided. We remain committed to supporting small businesses, but it’s essential that we all adhere to the agreed terms and compliance measures in place.
Kind Regards, The iKhokha Team
iKhokha's reply31 May 2025, 12:36
Official
Hi Sheridan,
Thank you for your feedback. We truly understand your frustration and the impact this situation has had on your business. Please note that we follow strict compliance and regulatory processes to protect both merchants and customers. In this case, we requested specific documentation which has not yet been fully provided. We remain committed to supporting small businesses, but it’s essential that we all adhere to the agreed terms and compliance measures in place.
Kind Regards, The iKhokha Team
Thank you for your feedback. We truly understand your frustration and the impact this situation has had on your business. Please note that we follow strict compliance and regulatory processes to protect both merchants and customers. In this case, we requested specific documentation which has not yet been fully provided. We remain committed to supporting small businesses, but it’s essential that we all adhere to the agreed terms and compliance measures in place.
Kind Regards, The iKhokha Team
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Sheridan C's updateReviewer Update
02 Jun 2025, 13:43I sent all you requested and more..but still does not correspond Last email you wrote i must ask my client to cancel the transaction..
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Sheridan C's update02 Jun 2025, 13:43
Reviewer Update
I sent all you requested and more..but still does not correspond Last email you wrote i must ask my client to cancel the transaction..