GK
George K
1 reviews | Active since Jun 2017
04 Oct 2024, 21:40
STAY AWAY
Stay far away from this poeple. I have 2 card machines from them unfortunately, I reported one as broken and I still get charged for the sim card data. There promise of "refer a friend" and recieve R500 is also just a gimmick , I sent 2 poeple to them that I know got the service and still no money has been allocated to me. The call center has grade 10 pupils working for them they have no customer service at all. No idee how to resolve a complaint and arrogant.
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iKhokha's replyOfficial
05 Oct 2024, 07:16Hi George,
Thank you for bringing your concerns to our attention. We strive to provide exceptional service, so it’s disheartening to hear that your experience has not met those standards. We’d like to address the issues you've raised regarding the SIM card fees and the referral program. Rest assured, we will be in contact shortly to resolve these matters.
Kind Regards,
The iKhokha Team
Thank you for bringing your concerns to our attention. We strive to provide exceptional service, so it’s disheartening to hear that your experience has not met those standards. We’d like to address the issues you've raised regarding the SIM card fees and the referral program. Rest assured, we will be in contact shortly to resolve these matters.
Kind Regards,
The iKhokha Team
iKhokha's reply05 Oct 2024, 07:16
Official
Hi George,
Thank you for bringing your concerns to our attention. We strive to provide exceptional service, so it’s disheartening to hear that your experience has not met those standards. We’d like to address the issues you've raised regarding the SIM card fees and the referral program. Rest assured, we will be in contact shortly to resolve these matters.
Kind Regards,
The iKhokha Team
Thank you for bringing your concerns to our attention. We strive to provide exceptional service, so it’s disheartening to hear that your experience has not met those standards. We’d like to address the issues you've raised regarding the SIM card fees and the referral program. Rest assured, we will be in contact shortly to resolve these matters.
Kind Regards,
The iKhokha Team