AH
Anna H
1 reviews | Active since Mar 2009
07 Jan 2020, 18:02
SOLO Card Reader - PROBLEMS
From 1st of December I am looking for help with Solo machine. The machine freeze and not processing the sales. Sent a few mails telling that I have problem and I will claim my loses from them. They are charging me for using data machine fees. Not sure who is their service provider and why is so expensive and not working on the top. But with them is all about money and no service. Got enough, will speak to the legal department as they just ducking. Lost thousands of rands in sale
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Replies (5)0
Replies (5)
iKhokha's replyOfficial
08 Jan 2020, 08:52HI Anna, thank you for your message and for bringing this to our attention. Please can you confirm your contact details so that a support agent can call you ASAP to rectify this for you.
Best regards,
iKhokha's reply08 Jan 2020, 08:52
Official
HI Anna, thank you for your message and for bringing this to our attention. Please can you confirm your contact details so that a support agent can call you ASAP to rectify this for you.
Best regards,
AH
Anna H's updateReviewer Update
08 Jan 2020, 13:55*** Anna Howcroft
AH
Anna H's update08 Jan 2020, 13:55
Reviewer Update
*** Anna Howcroft
iKhokha's replyOfficial
08 Jan 2020, 15:45Thank you Anna, an agent will be in touch shortly!
Best regards,
iKhokha's reply08 Jan 2020, 15:45
Official
Thank you Anna, an agent will be in touch shortly!
Best regards,
AH
Anna H's updateReviewer Update
09 Jan 2020, 16:52Got a phone call from manager informing that my new machine has been authorized and it will be posted today. Thank you for the speedy resolution, much appreciated. Hopefully in the future I will get your attention asap without turning to Hellopeter. Regards
Anna
Anna
AH
Anna H's update09 Jan 2020, 16:52
Reviewer Update
Got a phone call from manager informing that my new machine has been authorized and it will be posted today. Thank you for the speedy resolution, much appreciated. Hopefully in the future I will get your attention asap without turning to Hellopeter. Regards
Anna
Anna
iKhokha's replyOfficial
10 Jan 2020, 09:08Thank you for the feedback Anna :)
Best regards,
iKhokha's reply10 Jan 2020, 09:08
Official
Thank you for the feedback Anna :)
Best regards,