CJ
Chevonne J
1 reviews | Active since Feb 2020
17 Nov 2025, 09:04
Small things that matters
My experience is not one of the best. The machine prints Alot of irrelevant information on the customers copy, this is a waste of paper, which is a waste of money . What’s worse is the font style, most of my customers comes back because the 0 and the 8 looks exactly alike. I called customer service for assistance with both and unfortunately they could not assist so now I have to deal with one print being nearly equivalent to the entire roll of paper and fonts that are really not beneficial
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iKhokha's replyOfficial
17 Nov 2025, 10:08Hi Chevonne,
We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this situation can be, and it falls short of the service standards we aim to uphold.
At this time, the length and font style are fixed and cannot be customized. We understand this may be disappointing, and we truly appreciate your feedback. Please be assured that we will share your input with our product team for future consideration. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this situation can be, and it falls short of the service standards we aim to uphold.
At this time, the length and font style are fixed and cannot be customized. We understand this may be disappointing, and we truly appreciate your feedback. Please be assured that we will share your input with our product team for future consideration. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
Best regards,
iKhokha's reply17 Nov 2025, 10:08
Official
Hi Chevonne,
We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this situation can be, and it falls short of the service standards we aim to uphold.
At this time, the length and font style are fixed and cannot be customized. We understand this may be disappointing, and we truly appreciate your feedback. Please be assured that we will share your input with our product team for future consideration. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this situation can be, and it falls short of the service standards we aim to uphold.
At this time, the length and font style are fixed and cannot be customized. We understand this may be disappointing, and we truly appreciate your feedback. Please be assured that we will share your input with our product team for future consideration. Thank you for your patience and understanding.
Kind Regards,
The iKhokha Team.
Best regards,