CO
Chase O
1 reviews | Active since Apr 2024
08 Apr 2024, 08:21
Slow, Poor Service Delivery
Almost 2 weeks now since I purchased my new card machine. I purchased my machine on 28 March 2024, today is 8 April 2024 and to date I cannot use my card machine. I was told 1-2 Days to activate but here we are. I have requested on 2 occasions that management contact me to no avail. If this is the level of difficulty to get this machine and system working it puts doubts in my mind of how capable iKhokha is of handle my money...
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iKhokha's replyOfficial
08 Apr 2024, 09:55Hello Chase,
We would like to apologize for the delay in activating your card machine. We understand that this delay has caused you inconvenience and frustration.
Please know that we value your trust in iKhokha, and we are taking your concerns seriously. One of our management team members will be reaching out to you shortly to address your concerns and provide further assistance.
Kind regards,
iKhokha team
We would like to apologize for the delay in activating your card machine. We understand that this delay has caused you inconvenience and frustration.
Please know that we value your trust in iKhokha, and we are taking your concerns seriously. One of our management team members will be reaching out to you shortly to address your concerns and provide further assistance.
Kind regards,
iKhokha team
iKhokha's reply08 Apr 2024, 09:55
Official
Hello Chase,
We would like to apologize for the delay in activating your card machine. We understand that this delay has caused you inconvenience and frustration.
Please know that we value your trust in iKhokha, and we are taking your concerns seriously. One of our management team members will be reaching out to you shortly to address your concerns and provide further assistance.
Kind regards,
iKhokha team
We would like to apologize for the delay in activating your card machine. We understand that this delay has caused you inconvenience and frustration.
Please know that we value your trust in iKhokha, and we are taking your concerns seriously. One of our management team members will be reaching out to you shortly to address your concerns and provide further assistance.
Kind regards,
iKhokha team