KM
Kholofelo M
1 reviews | Active since Jul 2018
07 May 2024, 09:53
slow activation of Speed point
Can you please get your activation process to be much more quicker like YOCO , It is now the fourth day waiting for my speed point to be activated - We are running business and any day without a speed point is is a loss to us. PLEASE SORT OUT THE BACKLOG WITH YOUIR FICA DEPARMENT PLEASE . it is really killing our business
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iKhokha's replyOfficial
07 May 2024, 10:06Hi Kholofelo,
We're deeply sorry for the delay you've experienced with our activation process and understand your frustration and the impact on your business. Rest assured, we've escalated your concerns to our FICA department as a matter of urgency. We'll do everything in our power to expedite the process and get your speed point activated as soon as possible. Your business is important to us, and we're committed to resolving this issue promptly.
Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team
We're deeply sorry for the delay you've experienced with our activation process and understand your frustration and the impact on your business. Rest assured, we've escalated your concerns to our FICA department as a matter of urgency. We'll do everything in our power to expedite the process and get your speed point activated as soon as possible. Your business is important to us, and we're committed to resolving this issue promptly.
Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team
iKhokha's reply07 May 2024, 10:06
Official
Hi Kholofelo,
We're deeply sorry for the delay you've experienced with our activation process and understand your frustration and the impact on your business. Rest assured, we've escalated your concerns to our FICA department as a matter of urgency. We'll do everything in our power to expedite the process and get your speed point activated as soon as possible. Your business is important to us, and we're committed to resolving this issue promptly.
Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team
We're deeply sorry for the delay you've experienced with our activation process and understand your frustration and the impact on your business. Rest assured, we've escalated your concerns to our FICA department as a matter of urgency. We'll do everything in our power to expedite the process and get your speed point activated as soon as possible. Your business is important to us, and we're committed to resolving this issue promptly.
Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team