FF
Fiona F

1 reviews | Active since Feb 2022

23 Feb 2022, 19:21

Sirens Meintjies called me last week to enquire if I had any problems with my Ikokha machine

Sirens Meintjies called me last week to enquire if I had any problems with my Ikokha machine. I told her my battery was not lasting, she then told me after fully charging machine I must switch it off when not in use. She was absolutely right. Sirena was most helpful and informative. She promised to call me back in a few days and indeed she did. I am very impressed with Ikokha’s customer service and follow up.

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Replies (1)
iKhokha
iKhokha's reply24 Feb 2022, 08:10
Official
Hi  Fiona, thank you for the review!  At iKhokha, we always aim to provide excellent service. We value your feedback tremendously! We will pass this over to Sirena. Have a great day!