SM
Sharelle M
1 reviews | Active since Jun 2020
17 Jan 2023, 16:30
SHOCKING SERVICE
I signed up with ikhokha for the tap on phone service. Nobody ever asked me for any documentation. I assumed it was set up. I then had a market on 11 Dec, and called customer services about 5 times that day. Eventually I got a request from *** from Elle for documentation which I sent back. By January I still heard nothing, I sent an email on 10 Jan to follow up and still no response. SHOCKING!!! I'm sure YOCO will appreciate my business.
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iKhokha's replyOfficial
17 Jan 2023, 16:39Hi Sharelle, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
iKhokha's reply17 Jan 2023, 16:39
Official
Hi Sharelle, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.