AL
Anzette L

1 reviews | Active since Nov 2018

21 Nov 2018, 18:27

SHAKER SOLO

Purchased a Shaker solo device.

Day 1. Took the day off work as i own a mobile business to receive the card machine it was sent to the wrong address after asking them to make sure address is correct.

Day 2. Took of work again. Waiting for a reroute and waiting for delivery, when the machine got here is was the normal shaker. Sent the product back. They dispatched the shaker solo again as this is what i purchased. Guess what wrong address again.

I have asked for a superior/manager to contact me. NO RESPONSE NO CALL. So i must take off another 2 days for delivery to take place as it takes ikhokha a day to reroute the courier. 4 days of not being paid????????????? with my clients becoming upset because i keep on moving their appointments. Costing me my business. 1 question? How in the hell do you think i must run a business like this?????? Who must pay for the damage being done????? NEVER IN MY LIFE WILL I EVER REFER A CLIENT TO IKHOKHA. ITS THE MOST PATHETIC COMPANY I HAVE EVER SEEN. NOT TAKING RESPONSIBILITY FOR DAMAGES DONE BY YOU.

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Replies (1)
iKhokha
iKhokha's reply14 Feb 2019, 11:53
Official
Hi Anzette. Hope you're well. Just following up to see if you're happy with your card machine and if there us anything we can help you with :)