SERVICE IS POOR

I RECENTLY PURCHASED AN IKHOKHA MACHINE,WHEN YOU ENQUIRE EVERYBODY IS ON YOUR CASE THEY HUNGRY TO ASSIST YOU ,I PAID FOR THE MACHINE THEIR SAID IT TAKES 2 TO 3DAYS TO ARRIVE,IT TOOK LIKE 2WEEKS,EVERY I HAVE TO CALL AND FOLLOW UP,AND ITS ALWAYS DIFFERENT CONSULTANTS ONE SAYS THIS AND THER OTHER SAYS THAT. THE MACHINE ARRIVED NOW ITS NOT ACTIVATED IT TOOK ANOTHER TWO WEEKS I EVEN ASKED TO SPEAK TO THE MAANGER,HE HELPED IN TERMS OF DELIVERY AFTER THAT HE NEVER ANSWERED MY PHONES NOR MY WHATSAPPS,NOW I AM STRUGGLING TO ACTIVATE THE SIM CARDS EVERY DAY I CALL THEY TAKE ME FROM PILLAR TO POST I AM REALLY TIRED OF THIS CAUSE ALL I NEED IS THE MACHINE TO WORK CAUSE I AM RUNNING A BUSINESS AND LOSING CLIENT THAT WANT TO PAY WITH CARD.. I REGRET BUYING THIS MACHINE,INSTEAD I AM RECEIVING ALL THIS STUPID ADVERTS THAT MEAN NOTHING TO ME.