KL
Kenyon L

1 reviews | Active since Aug 2019

21 Aug 2019, 12:57

Service given and other services

I just got my machine. Customer care was excellent, every facet of the machine explained as easy as possible. Simple things and instructions to follow by support and manual in the box. Setup was quick and easy. All that follows is yet to be reviewed such as: transactions, referral bonuses, payouts, etc. So far that's a 5 star from me

However, I am quite disappointed that there are other income generating streams that neither iKhokha nor us can make profit from. Only cellular networks, city power, municipalities, etc make from them whilst using iKhokha or iKhokha is allowing themselves to be used by them for convenience to increase clientele for value added services by not getting even R0.10 for it, which is not making any sense at all. All other telecoms based or users generate income from selling airtime, but not iKhokha. The only company I know so far.

0
Replies (3)
iKhokha
iKhokha's reply21 Aug 2019, 14:42
Official
Thank you so much for the great review, Kenyon. We really appreciate it! 
Have a great day! 
KL
Kenyon L's update21 Aug 2019, 15:01
Reviewer Update
Stephan Smith was part of my five star rating. His excellency toward projecting his knowledge and understanding of the iKhokha machine and value added services was without stutter and transparency. Despite all my questions, he shows an everlasting promise of patience toward customer support.

To iKhokha and the team. Have an excellent day
iKhokha
iKhokha's reply21 Aug 2019, 16:46
Official
Thank you Kenyon, we will pass this message onto Stephan. 
Enjoy the rest of your day!