JM
James M
1 reviews | Active since Sept 2012
06 Jul 2024, 11:54
******* Service
On 4 May 2024 l wrote complaining about the lack of service by ikhokha and how they blamed it all on FNB without properly communicating with the customers about what the issue was.
Today, they struck again and again ikhokha via their support them maintains that there’s no known issues.
The biggest problem is their carelessness towards their own clients business livelihood.
The payouts are just not there!! No Communication whatsoever and the WhatsApp team just ignore us!!
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Replies (1)
iKhokha's replyOfficial
06 Jul 2024, 12:04Hi James,
We apologize for the ongoing issues with our service, which have not met your expectations. We understand the importance of timely communication and reliable service for your business. We are actively addressing payout delays and improving our communication channels, to ensure all concerns are handled promptly.
Our team will be in contact to further assist you.
Kind Regards,
The iKhokha Team
We apologize for the ongoing issues with our service, which have not met your expectations. We understand the importance of timely communication and reliable service for your business. We are actively addressing payout delays and improving our communication channels, to ensure all concerns are handled promptly.
Our team will be in contact to further assist you.
Kind Regards,
The iKhokha Team
iKhokha's reply06 Jul 2024, 12:04
Official
Hi James,
We apologize for the ongoing issues with our service, which have not met your expectations. We understand the importance of timely communication and reliable service for your business. We are actively addressing payout delays and improving our communication channels, to ensure all concerns are handled promptly.
Our team will be in contact to further assist you.
Kind Regards,
The iKhokha Team
We apologize for the ongoing issues with our service, which have not met your expectations. We understand the importance of timely communication and reliable service for your business. We are actively addressing payout delays and improving our communication channels, to ensure all concerns are handled promptly.
Our team will be in contact to further assist you.
Kind Regards,
The iKhokha Team