LM
Lovemore M
1 reviews | Active since Dec 2023
01 Feb 2025, 11:41
Saturday payouts delayed to Monday!!!
IKhokha has to do better with the system errors on payouts that usual happen on Friday payouts on month ends. These system errors always collide with the weekends and it really affects our business cash flow especially at the end of month when we paying salaries and rentals. This has happened several times and so disappointing.
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iKhokha's replyOfficial
01 Feb 2025, 11:55Hi Lovemore. We sincerely apologize for the inconvenience these payout delays have caused, especially during such a critical time for your business. We understand how important smooth and timely transactions are, and we take your feedback seriously.
Our team is actively working on improving system stability to prevent these recurring errors, particularly around month-end payouts. We truly appreciate your patience and will escalate this matter to ensure a more reliable experience moving forward.
Kind Regards,
The iKhokha Team
Our team is actively working on improving system stability to prevent these recurring errors, particularly around month-end payouts. We truly appreciate your patience and will escalate this matter to ensure a more reliable experience moving forward.
Kind Regards,
The iKhokha Team
iKhokha's reply01 Feb 2025, 11:55
Official
Hi Lovemore. We sincerely apologize for the inconvenience these payout delays have caused, especially during such a critical time for your business. We understand how important smooth and timely transactions are, and we take your feedback seriously.
Our team is actively working on improving system stability to prevent these recurring errors, particularly around month-end payouts. We truly appreciate your patience and will escalate this matter to ensure a more reliable experience moving forward.
Kind Regards,
The iKhokha Team
Our team is actively working on improving system stability to prevent these recurring errors, particularly around month-end payouts. We truly appreciate your patience and will escalate this matter to ensure a more reliable experience moving forward.
Kind Regards,
The iKhokha Team