NH
Nicoline H

1 reviews | Active since Mar 2020

17 Sept 2020, 19:52

Ruff start to smooth sailing

I purchase the Mover pro machine from iKhokha, first it was a rocky start, didn't receive my order in 5-7 working days and when I did receive it I only received half my order. After numerous emails and calls to inform iKhokha about the situation nobody reply. THEN......I received a call from Nehkeshni Maistry from their customer support office, in one day she helped me and insure that my outstanding order was shipped the next day. I just want to thank Nehkeshni Maistry for her fast service and when she completed my order she called 3 times and send an email to inform me that my order has been shipped. Thank you for keeping your promise and for keeping a line of communication open.

Kind Regards Nicoline Holtzhausen

0
Replies (1)
iKhokha
iKhokha's reply18 Sept 2020, 08:14
Official
Hey Nicoline, thank you for your amazing review! We are so glad we could turn your experience around for you. We will be sure to pass this onto Nehkeshni. Have a great day and stay safe.

Kind regards.

The iKhokha team.

Best regards,