RUDE CUSTOMER SUPPORT!

Good day

I Just want to rate my experience at Ikhokha, At first when I bought a ikhokha device 2 years ago, Their Customer support was super friendly and also helped me very kindly threw every step that I need to go and what to do. Sometimes I didn't understand what to do and they helped me in a professional manner.

This Blackfriday I bought myself a Ikhokha SOLO machine ,And I did contact support because I opened a new account incase of ordering the machine on my current account I have TRIED to explain the situation ,but I was so rudely assisted by Ikhokha customer Support, Their tone of voice sounded like they are irritated and frustrated. The customer support name was Danny or Denny, Please ikhokha tell Support to not assist customers just the way they want to, Professionalism will be appreciated and I hope the next time I call in for support, They will be more kind and respectful, Not all of us understand the process, Just take a few minutes to explain things in a kindly manner.

1 star for your support and 5 stars for the device