ES
Emmah S
1 reviews | Active since Jun 2023
10 Dec 2025, 20:34
Refund my clients their money
My clients tried going to banks to get their refunds IKhokha doesn’t want to pay back my clients their refunds I’m now using my own money to refund them While you guys don’t want to release money
Now I’m getting bad reviews from people who are waiting for their money Guys I’m not playing here . Fix this issues and release money for my clients so I can be freee I’m really tired I won’t recommend iKhokha to anyone yerr
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iKhokha's replyOfficial
11 Dec 2025, 08:18Hi Emmah,
Please note that the investigation into these transactions has been completed. Due to the risk of chargebacks and multiple customer complaints stating that goods were not received, we are unable to release the funds.
To ensure your customers receive their money, they will need to contact their respective banks and request a chargeback. Their banks will then engage directly with iKhokha to process the refund back to them.
The Risk team will reach out to you again to explain the way forward.
Kind regards,
The iKhokha Team
Please note that the investigation into these transactions has been completed. Due to the risk of chargebacks and multiple customer complaints stating that goods were not received, we are unable to release the funds.
To ensure your customers receive their money, they will need to contact their respective banks and request a chargeback. Their banks will then engage directly with iKhokha to process the refund back to them.
The Risk team will reach out to you again to explain the way forward.
Kind regards,
The iKhokha Team
iKhokha's reply11 Dec 2025, 08:18
Official
Hi Emmah,
Please note that the investigation into these transactions has been completed. Due to the risk of chargebacks and multiple customer complaints stating that goods were not received, we are unable to release the funds.
To ensure your customers receive their money, they will need to contact their respective banks and request a chargeback. Their banks will then engage directly with iKhokha to process the refund back to them.
The Risk team will reach out to you again to explain the way forward.
Kind regards,
The iKhokha Team
Please note that the investigation into these transactions has been completed. Due to the risk of chargebacks and multiple customer complaints stating that goods were not received, we are unable to release the funds.
To ensure your customers receive their money, they will need to contact their respective banks and request a chargeback. Their banks will then engage directly with iKhokha to process the refund back to them.
The Risk team will reach out to you again to explain the way forward.
Kind regards,
The iKhokha Team