IP
IRMA P
1 reviews | Active since Sept 2025
16 Feb 2026, 20:52
Really really poor
If I could rate a 0 it will be a 0 am struggling to do a change of ownership (bought the machine fron ikhokha) need it to be on ny husbands name, they said its easier to buy a new machine, we brought a new machine and we have been struggling since oct last year, it was working perfectly fine and from Friday, nothing its. Not working and the money doesn't reflect. Called 3 tames and everyone has a different story. I would really not recommend this to anyone.
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iKhokha's replyOfficial
17 Feb 2026, 09:21Hi Irma,
We’re really sorry to hear about your experience and understand how frustrating and disappointing this has been, especially after trying to resolve this for so long and receiving different information. This is certainly not the experience we want for our merchants.
We’ve taken note of your feedback and have escalated this matter. An agent will reach out to you directly to further assist and provide clarity on the change of ownership, the device issue, and the missing funds.
Thank you for bringing this to our attention. We appreciate your patience while we work to get this resolved for you as quickly as possible.
Kind Regards, The iKhokha Team
We’re really sorry to hear about your experience and understand how frustrating and disappointing this has been, especially after trying to resolve this for so long and receiving different information. This is certainly not the experience we want for our merchants.
We’ve taken note of your feedback and have escalated this matter. An agent will reach out to you directly to further assist and provide clarity on the change of ownership, the device issue, and the missing funds.
Thank you for bringing this to our attention. We appreciate your patience while we work to get this resolved for you as quickly as possible.
Kind Regards, The iKhokha Team
Best regards,
iKhokha's reply17 Feb 2026, 09:21
Official
Hi Irma,
We’re really sorry to hear about your experience and understand how frustrating and disappointing this has been, especially after trying to resolve this for so long and receiving different information. This is certainly not the experience we want for our merchants.
We’ve taken note of your feedback and have escalated this matter. An agent will reach out to you directly to further assist and provide clarity on the change of ownership, the device issue, and the missing funds.
Thank you for bringing this to our attention. We appreciate your patience while we work to get this resolved for you as quickly as possible.
Kind Regards, The iKhokha Team
We’re really sorry to hear about your experience and understand how frustrating and disappointing this has been, especially after trying to resolve this for so long and receiving different information. This is certainly not the experience we want for our merchants.
We’ve taken note of your feedback and have escalated this matter. An agent will reach out to you directly to further assist and provide clarity on the change of ownership, the device issue, and the missing funds.
Thank you for bringing this to our attention. We appreciate your patience while we work to get this resolved for you as quickly as possible.
Kind Regards, The iKhokha Team
Best regards,