HS
Hans S

1 reviews | Active since Jan 2019

26 May 2023, 19:18

Poor to zero customer service

Ordered a new Ikhoka flyer on a promotion for R999, payed the amount on the 10th of May, was promised 3 day delivery, waited a week and phoned their customer line, was told that they will escalate it and get back to me, today the 26th of May still no explanation as to why I did not receive my new IKHOKA FLYER. The worst customer service ever with no feedback on queries, no after sales service, no customer service and very rude sale personel

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Replies (1)
iKhokha
iKhokha's reply27 May 2023, 07:11
Official
Hi Hans, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.