Poor Service

I bought an iKhokha machine card and I sent an e-mail to *** and there was never a response until I called in. Was told to forward mail to online sales which I did but still no response until I had to call in again and was told someone would get back to me . I was then asked for serial number which I submitted on e-mail but still no response. Today is 02 December, still my card machine is not activated. Decided to call in again and told my documents cannot be traced, someone will get back to me. As I am typing this review I am on the line waiting while someone traces my documents, almost 3 weeks later. So annoyed!!!