MA
Mohammed A
1 reviews | Active since Mar 2023
17 Mar 2023, 20:58
POOR SERVICE
Fica docs have been approved yet the device still says not active.EXTREMELY POOR SERVICE.My bank acc also says pending on the website ,yet it showed approved previously, and I am now afraid ,after reading several of the other reviews,that Ikhoka will not pay me my money.I understand it is only R400 but I don't expect such poor service.Emails are responded to so loosely and they're not even apologetic for their terrible service.Requested a call back multiple times and no call back .If this issue isn't resolved I will be returning the ikhokha machine.
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Replies (2)
iKhokha's replyOfficial
18 Mar 2023, 07:00Hi Mohammed, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
iKhokha's reply18 Mar 2023, 07:00
Official
Hi Mohammed, thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
MA
Mohammed A's updateReviewer Update
19 Mar 2023, 09:50It's been a couple of days and my ikhokha card machine has not been activated
MA
Mohammed A's update19 Mar 2023, 09:50
Reviewer Update
It's been a couple of days and my ikhokha card machine has not been activated