A
Anna
1 reviews | Active since Mar 2022
27 Oct 2023, 10:07
Poor Service
It has been almost 3 days and nothing has been settled into the bank account. They keep saying that I will get it the next day but still nothing has been settled.
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Replies (1)
iKhokha's replyOfficial
27 Oct 2023, 12:20Hi Anna, we’re sorry for taking longer than promised to get you settled.
In an effort to ensure FNB payouts are quicker, we experienced a bug, causing a delay in settlements.
We understand this affects your business cash flow and worked around the clock to ensure you get paid out as soon as possible.
You can expect your settlement to hit your bank today, at the latest tomorrow.
In the meantime, we’ll be working on ways to ensure this doesn’t happen again.
In an effort to ensure FNB payouts are quicker, we experienced a bug, causing a delay in settlements.
We understand this affects your business cash flow and worked around the clock to ensure you get paid out as soon as possible.
You can expect your settlement to hit your bank today, at the latest tomorrow.
In the meantime, we’ll be working on ways to ensure this doesn’t happen again.
iKhokha's reply27 Oct 2023, 12:20
Official
Hi Anna, we’re sorry for taking longer than promised to get you settled.
In an effort to ensure FNB payouts are quicker, we experienced a bug, causing a delay in settlements.
We understand this affects your business cash flow and worked around the clock to ensure you get paid out as soon as possible.
You can expect your settlement to hit your bank today, at the latest tomorrow.
In the meantime, we’ll be working on ways to ensure this doesn’t happen again.
In an effort to ensure FNB payouts are quicker, we experienced a bug, causing a delay in settlements.
We understand this affects your business cash flow and worked around the clock to ensure you get paid out as soon as possible.
You can expect your settlement to hit your bank today, at the latest tomorrow.
In the meantime, we’ll be working on ways to ensure this doesn’t happen again.