ZZ
Zoalize Z
1 reviews | Active since Apr 2023
21 Aug 2024, 12:15
Poor Service
POOR POOR POOR POOR SERVICE.
I bought my ikhokha card machine early in August. It is the 21st of August and still my machine is not working. I the client must phone them every time to find out what is going on. I mailed them, but apparently I am not worthy of a reply. If I ask them what is going on they just reply and say it is fica they awaits answer from them. Then why must I do business with their machine if they still awaits from fica. And really does it take 3 weeks to sort out a client either I am approved of decline simple as that. I have to phone them regarding my money.
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Replies (2)
iKhokha's replyOfficial
21 Aug 2024, 14:45Hi Zoalize,
We sincerely apologize for the poor experience you've had with us. This is not the standard of service we aim to provide. Our team will be in touch with you to provide a clear update on your profile status and the next steps. We truly value your business and appreciate your patience.
Kind regards,
iKhokha team
We sincerely apologize for the poor experience you've had with us. This is not the standard of service we aim to provide. Our team will be in touch with you to provide a clear update on your profile status and the next steps. We truly value your business and appreciate your patience.
Kind regards,
iKhokha team
iKhokha's reply21 Aug 2024, 14:45
Official
Hi Zoalize,
We sincerely apologize for the poor experience you've had with us. This is not the standard of service we aim to provide. Our team will be in touch with you to provide a clear update on your profile status and the next steps. We truly value your business and appreciate your patience.
Kind regards,
iKhokha team
We sincerely apologize for the poor experience you've had with us. This is not the standard of service we aim to provide. Our team will be in touch with you to provide a clear update on your profile status and the next steps. We truly value your business and appreciate your patience.
Kind regards,
iKhokha team
ZZ
Zoalize Z's updateReviewer Update
21 Aug 2024, 15:31Your response is exactly the same as all the rest of your complaints. This is just an ia generated message.
You are a pathetic company
You are a pathetic company
ZZ
Zoalize Z's update21 Aug 2024, 15:31
Reviewer Update
Your response is exactly the same as all the rest of your complaints. This is just an ia generated message.
You are a pathetic company
You are a pathetic company