NH
Nikki H

1 reviews | Active since Feb 2017

08 Sept 2025, 08:44

Poor payment times

Payments delayed, very poor excuses. Vague answers. No accountability. Ongoing. Was one of first customers but think need to move to a more reliable vendor. Small business can't afford inconsistent payments. No notification of late payments, only after the event. Typically

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Replies (1)
iKhokha
iKhokha's reply08 Sept 2025, 09:04
Official
Hi  Nikki Holliday

Thank you for reaching out. We are sorry to hear about the frustration and inconvenience caused by what you've experienced with your payments. We want to assure you that we take your concerns very seriously, and we appreciate you bringing this to our attention.

We can confirm that all settlements for your account have been processed this morning. There are no settlement delays on our end. We understand how critical consistent and timely payments are for your small business.

Your loyalty as one of our first customers means a lot to us, and we are committed to providing the reliable service you need.

Kind regards,  
The iKhokha Team.