IV
Ivan V
1 reviews | Active since Jan 2021
11 Dec 2023, 17:18
Poor on onboarding
Tried and tried to be validated and use this system. Waited weeks for someone to phone me after I phoned them multiple times and emailed. Ultimately went to yoco and was validated and could use the the yoco system within an hour.
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Replies (1)
iKhokha's replyOfficial
12 Dec 2023, 08:58Hi Ivan. Please accept our apologies for the service that did not live up to your expectations. We would like to assure you that we do not take these issues lightly and this is not the service we aim to provide, we have escalated your concerns to the relevant persons here at iKhokha. Thank you for providing feedback and raising your concerns.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
Best regards,
iKhokha's reply12 Dec 2023, 08:58
Official
Hi Ivan. Please accept our apologies for the service that did not live up to your expectations. We would like to assure you that we do not take these issues lightly and this is not the service we aim to provide, we have escalated your concerns to the relevant persons here at iKhokha. Thank you for providing feedback and raising your concerns.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
Best regards,